Terms and Conditions
Published 25th January 2021
Basket
Items that you place in your basket before purchase are not held exclusively for you. Any other people using the web-shop at the same time may also have the same item in their baskets. The piece will go to the first person to fully complete the purchase. If it so happens that multiple people are able to complete a transaction for the same individual item, the appropriate parties will be refunded in full.
Shipping
Currently I only offer shipping of my work within the UK. If you are interested in purchasing my work but live elsewhere, please get in contact so we can discuss shipping/customs costs.
Returns
If you are not completely satisfied with your purchase and would like to return your piece, you assume responsibility for the cost of return shipping as well as packaging the work to ensure it arrives back to me in one piece. I cannot issue a refund until I have received the item and am satisfied it is in its original, undamaged state. Any original shipping charges will not be refunded, unless a mistake has been made or a work arrives damaged.
Please email me to begin to arrange a return.
Newsletter
When signing up for the newsletter, you need to provide your email address.
This email address will only be used to contact you about the newsletter and you are free to unsubscribe at any time by clicking on the unsubscribe link in any email you receive.
The newsletter is run on the Email Octopus platform. Their privacy policy can be found here: https://emailoctopus.com/legal/privacy.
Aside from Email Octopus, your email address will not be shared with any other third party.
Analytics
This website runs analytics software to help me to understand how people are using the website.
The analytics tool is called Plausible and it is privacy focussed — it does not collect or store any personally identifiable information about any user of this website.
If you have any specific queries that are not addressed above, please email me and I’ll get back to you.